Home Care You Can Trust, and That Adapts With You
Fully managed, fully personalised care, with real-time oversight and total peace of mind.
When you trust Premiere Care to support your family, you’re not handing care over to a faceless agency. You’re joining a carefully managed, highly responsive service built around your unique needs, with full transparency at every step.
Regulated, Audited and Trusted
Premiere Care is fully registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.
We’re proud that at our most recent inspection in 2021, we were rated:
GOOD across all five key criteria:
✅ Safe
✅ Effective
✅ Caring
✅ Responsive
✅ Well-led
Your care is professionally governed, regularly audited, and fully compliant.
Flexible, Client-Led Care Planning
Your care plan is built around your needs, not ours.
- Customised care plans reviewed and updated regularly.
- Flexible to adapt as needs evolve, from short visits to full live-in support.
- We work in partnership with both the client and their family to strike the right balance.
Whether you need an hourly or a live-in carer, we build the right solution for today, and for the future.
Highly Vetted, Professionally Trained Carers
We know that great care depends on great carers:
- All carers are fully background checked and vetted.
- Ongoing advanced training to maintain skills and standards.
- Many carers are long-term members of our trusted team.
- We balance a mix of directly employed carers and self-employed professionals to maintain service flexibility.
By looking after our carers, we know they give 100% to every client.
Real-Time Care Monitoring for Visibility and Confidence
We use advanced digital care monitoring systems that:
- Log carer visits and care notes in real time.
- Allow family members to review care updates at any time via smartphone or tablet.
- Enable rapid intervention if any issue arises before it becomes a problem.
No chasing updates. No guessing what’s happening. Full transparency every day.
Always Available: 24/7 Office Support
Our team is always on hand to help:
- Office-based support Monday to Friday.
- 24/7 on-call management for urgent needs or emergencies.
- Fast response if care needs change unexpectedly.
You’re never left alone when something changes. We respond quickly, day or night.
Advanced Scheduling and Medication Monitoring
We combine care and technology to stay fully organised and accountable:
- Carers access up-to-date schedules via secure mobile apps.
- Medication administration logged and monitored digitally.
- Tasks and care notes recorded and accessible to office staff and families.
You can rest easy knowing care is being delivered exactly as planned.
Quick Response and Flexible Capacity
- Large, stable care team gives us the ability to respond quickly
- Carer rotation is kept minimal to ensure relationship continuity
- We can adjust care levels rapidly as needs increase or decrease
More Than Care, We Offer Peace of Mind
Our team is always on hand to help:
- Fully CQC regulated and audited
- Transparent, real-time care updates
- Client-led, flexible care plans
- Fully vetted, well-trained carers
- 24/7 support and rapid response when you need it
- Medication monitoring and advanced scheduling
This is home care, done properly, with precision, compassion, and full visibility.